I've been in metal fabricating shops where company managers are open with information and make it a point to communicate regularly with their employees. Boy, does that make a difference.
Even in the most trying of times—the first half of 2009, for example—this type of commitment kept everyone on the same page. As incoming revenues shrunk, the team knew that everyone, including those who sat in the front office, was going to share in the sacrifice. That meant a reduction in work hours for some and temporary furloughs for others. Those companies that did what they could to soften the blow for their workforces bounced back stronger in 2010 than their competitors, who were scrambling to replace laid-off employees that decided to search for greener pastures.